Job Posting

General Manager | Austin, TX

Overview

We are seeking an enthusiastic, high-energy General Manager to protect, enhance, and drive the financial and operational success of a premier retail real estate portfolio spanning the Austin and DFW MSAs. This role serves as a key contributor to total asset value, challenging you to push the boundaries of traditional property management by identifying innovative center objectives, aggressively managing expenses, and generating alternative revenue streams.

Key Responsibilities

1. Financial Performance & NOI Results

  • Drive Value: Supervise expense structures and aggressively drive Net Operating Income (NOI) across the portfolio.
  • Alternative Revenue: Capitalize on local short-term leasing opportunities, pop-up events, brand partnerships, and alternative revenue streams (including storage spaces, media/signage placement, parking services, and EV charging setups).
  • Fiscal Administration: Lead the development, analysis, and execution of monthly financial reporting, annual property operating budgets, tax obligations, and rolling forecasting processes in tight coordination with corporate and client teams.

2. Strategic Leasing & Merchandising Strategy

  • Strategic Planning: Formulate and deliver an asset-level Strategic Business Plan explicitly aligned with ownership’s financial and physical goals.
  • Leasing Partnerships: Build strong collaborative relationships with corporate leasing teams, actively contribute to property merchandising strategies, and review lease drafts for operational and physical implications to retain optimal occupancy.
  • Lease Compliance: Enforce commercial lease provisions, verify that retail partners completely comply with all operational terms, and proactively resolve tenant issues to maintain a healthy merchant community.

3. Operations, Maintenance & Capital Improvements

  • Capital Planning: Partner with design and construction teams to identify, prioritize, and manage local capital improvement projects and multi-year capital plans.
  • Asset Maintenance: Oversee comprehensive property maintenance programs to preserve asset integrity and ensure a top-tier retail presentation.
  • Procurement & Compliance: Maximize the efficiency of contracted property services, manage competitive bid processes, and ensure all requirements under the Property Management Agreement (PMA) are met or exceeded.

4. Risk Management, Safety & Legal Coordination

  • Customized Security: Work alongside contracted security service providers to implement customized safety and security plans, maintaining a welcoming, secure retail environment.
  • Legal Liaison: Partner with legal teams to handle tenant disputes, lease conflicts, and localized litigation, ensuring compliance with PMAs, REAs, COREAs, and governing property documentation.

5. Team Leadership & Consumer Engagement

  • Mentorship & Culture: Build, lead, and mentor a highly skilled on-site property team, identifying professional development tools to ensure peak performance across all disciplines.
  • Marketing Support: Support consumer marketing initiatives and activations that drive foot traffic, enhance retailer gross sales, and leverage digital tools, social media, and data analytics to optimize customer experience.
  • Community Stewardship: Elevate each asset’s position as a local community leader by building meaningful partnerships with civic and neighborhood organizations.

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Property Management Administrative Assistant | Corpus Christi, TX

What You’ll Do

Contract & Vendor Management

  • Prepare and coordinate bid proposals, service contracts, and operational documents.
  • Manage the bidding process and coordinate with vendors, suppliers, and operations staff to obtain competitive bids.
  • Liaise between staff, vendors, and leadership on contract scope, terms, and negotiations.
  • Ensure contracts are reviewed for accuracy, compliance, and adherence to company standards and guidelines.
  • Maintain digital and hard copies of all contracts and ensure proper documentation accompanies each agreement.
  • Track key contract milestones and renewal dates using a centralized calendar system.
  • Monitor vendor performance, evaluate service quality, and recommend improvements or changes.
  • Conduct cost analyses and identify opportunities to reduce expenses or improve service delivery.
  • Support invoice accuracy and oversee billing procedures related to contracted services.

Certificates of Insurance (COI) & Compliance

  • Track, collect, and maintain Certificates of Insurance for all tenants and vendors.
  • Ensure compliance with insurance requirements, issue default notices as necessary.
  • Monitor expiration dates and maintain follow-up systems for renewals.
  • Participate in audits and compliance checks related to tenant/vendor documentation and contract adherence.
  • Manages reporting as it pertains to Asset Partner – Monthly, quarterly, annual reporting, tasks, forms – Inventory, RCP compliance etc.
  • Facilitates issuance of licensee violation fees (operating hours, trash, signage, etc.).

Sustainability & ESG Reporting

  • Lead and support sustainability efforts in alignment with ESG standards and company goals.
  • Prepare and maintain sustainability-related reports and forms (e.g., Goby, Code Green, IREM, CalPERS compliance).
  • Collaborate with tenants and operations to identify and implement sustainable practices.
  • Track and report on sustainability metrics to meet ownership and partner expectations.

Administrative & Operational Support

  • Maintain a professional and organized office environment for the management team.
  • Manage inventory control and ensure proper documentation is prepared for ownership.
  • Prepare tenant communications as needed.
  • Participate in team meetings, serve as a point person for special administrative projects, and provide general support across departments.
  • Promote and foster strong relationships with tenants, contractors, vendors, and corporate partners.
  • Provides clerical and other office administrative support duties for staff, including tasks related to the workload of the Management Team.
  • Other duties as assigned.
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