Job Posting

Concierge Manager | Atlanta, GA

Overview

The Concierge Manager at Atlantic Station is a champion of hospitality, responsible for leading, developing, and overseeing the guest services department at our premier mixed-use destination. This role manages the entire guest services footprint, directly supervising the Lead Concierge and a dynamic team of Part-Time Concierges. The ideal candidate is a high-energy hospitality professional who thrives in a fast-paced environment, excels at operational organization, and is passionate about setting a first-class standard for the 4.5 million annual visitors who enjoy Atlantic Station.

Key Responsibilities

1. Leadership, Team Management & Accountability

  • Team Oversight: Provide strategic direction, leadership, and management to the Lead Concierge and the entire Concierge staff.
  • Performance & Training: Onboard, train, and continuously coach team members on department policies, operational procedures, and customer service expectations.
  • Scheduling & Shift Organization: Manage labor budgets and department schedules to ensure optimal staffing during peak property hours, weekends, holidays, and special events.

2. Operational Excellence & Escalations

  • Service Standards: Maintain, review, and evolve standard operating procedures for the concierge desk, ensuring an upbeat, proactive, and seamless visitor experience.
  • Advanced Escalations: Act as the primary point of resolution for complex guest concerns, managing sensitive issues with diplomacy and a solutions-oriented approach.
  • System & Data Management: Ensure the team maintains technical proficiency in internal tracking systems and software, verifying that all electronic data entries, amenity bookings, and guest logs are managed accurately.

3. Placemaking & Event Collaboration

  • VIP & Community Activations: Partner closely with Marketing, Property Management, and Operations to support property wide events, coordinate private/party room bookings, and streamline vendor setups.
  • Amenity Operations: Oversee logistical operations for visitor amenities, including complimentary stroller/wheelchair programs, customer purchase pickup logistics, and baggage storage workflows.

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Marketing Intern | Baton Rouge, LA

The Opportunity

We are seeking a creative, detail-oriented, and driven Marketing Intern to join the property management team at Perkins Rowe. This paid internship offers an immersive, hands-on opportunity to learn the ins and outs of destination marketing, social media curation, tenant relations, and commercial real estate operations. If you are looking to build your resume with a premier placemaking firm and actively shape a major community hub, we want to hear from you.

  • Job Type: Internship
  • Duration: Late August through mid-December
  • Reports To: Marketing Director
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Property Management Administrative Assistant | Corpus Christi, TX

What You’ll Do

Contract & Vendor Management

  • Prepare and coordinate bid proposals, service contracts, and operational documents.
  • Manage the bidding process and coordinate with vendors, suppliers, and operations staff to obtain competitive bids.
  • Liaise between staff, vendors, and leadership on contract scope, terms, and negotiations.
  • Ensure contracts are reviewed for accuracy, compliance, and adherence to company standards and guidelines.
  • Maintain digital and hard copies of all contracts and ensure proper documentation accompanies each agreement.
  • Track key contract milestones and renewal dates using a centralized calendar system.
  • Monitor vendor performance, evaluate service quality, and recommend improvements or changes.
  • Conduct cost analyses and identify opportunities to reduce expenses or improve service delivery.
  • Support invoice accuracy and oversee billing procedures related to contracted services.

Certificates of Insurance (COI) & Compliance

  • Track, collect, and maintain Certificates of Insurance for all tenants and vendors.
  • Ensure compliance with insurance requirements, issue default notices as necessary.
  • Monitor expiration dates and maintain follow-up systems for renewals.
  • Participate in audits and compliance checks related to tenant/vendor documentation and contract adherence.
  • Manages reporting as it pertains to Asset Partner – Monthly, quarterly, annual reporting, tasks, forms – Inventory, RCP compliance etc.
  • Facilitates issuance of licensee violation fees (operating hours, trash, signage, etc.).

Sustainability & ESG Reporting

  • Lead and support sustainability efforts in alignment with ESG standards and company goals.
  • Prepare and maintain sustainability-related reports and forms (e.g., Goby, Code Green, IREM, CalPERS compliance).
  • Collaborate with tenants and operations to identify and implement sustainable practices.
  • Track and report on sustainability metrics to meet ownership and partner expectations.

Administrative & Operational Support

  • Maintain a professional and organized office environment for the management team.
  • Manage inventory control and ensure proper documentation is prepared for ownership.
  • Prepare tenant communications as needed.
  • Participate in team meetings, serve as a point person for special administrative projects, and provide general support across departments.
  • Promote and foster strong relationships with tenants, contractors, vendors, and corporate partners.
  • Provides clerical and other office administrative support duties for staff, including tasks related to the workload of the Management Team.
  • Other duties as assigned.
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Senior Director of Marketing | Atlanta, GA

The Senior Director of Marketing is responsible for the strategic leadership of Atlantic Station’s brand, marketing, communications, public relations, signature events, and entire guest experience footprint. This critical leadership role develops and executes high-impact integrated initiatives that strengthen Atlantic Station’s position as a top-tier mixed-use hub, drive retail traffic and sales, support asset leasing objectives, and elevate long-term property value. The Senior Director directly guides the on-site marketing team and concierge organization, working hand-in-hand with ownership, agency partners, and media stakeholders.

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