Triggering “Aesthetic Emotion”: Building the Emotional Exchange Between User and Place

CEO Terry Montesi speaks with David Glover, Principal and Global Director of Mixed-Use and Retail Centers for Gensler. David discusses his architecture background and his current work with Gensler, as well as his thoughts on retail design best practices. They look at the changes David sees coming to brick-and-mortar retail due to the COVID-19 pandemic, what developers need to do to bring back customer confidence in retail, and his perspective on the future of retail.

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