Stephany Ruiz, a seasoned professional in the realms of hospitality and experiential programming, brought her expertise to Trademark in 2018. As the driving force behind the company’s hospitality and experiential marketing initiatives, Ruiz is dedicated to curating, elevating, and executing initiatives that transform and enrich the entire customer journey.

In her first year at Trademark, Ruiz launched two remarkable concierge programs at separate Trademark locations, setting a precedent for exceptional service. Over the years, she has made her mark on the portfolio by enhancing holiday and other yearly activations across multiple locations, enriching the overall customer experience.

Ruiz’s innovative approach to elevating the customer journey is evident through her successful partnerships and the strategic use of technology and other unique workflows at various touchpoints. Her ability to seamlessly integrate technology and experiential elements has not only engaged customers but also set Trademark apart in the industry.

With over a decade of experience in the field, Ruiz’s journey to Trademark began with her role at Caruso in Los Angeles, California, where she initially cultivated her passion for experiential programming and user experience. Prior to joining Trademark, she led the experience and operational components of DreamWorks Animation’s international holiday activations.

Ruiz holds a dual Bachelor of Arts degree from California State University, Northridge.