Job Posting

Senior Operations Manager | Atlanta, GA

Overview

We are seeking a high-caliber Sr. Operations Manager to take command of the overall maintenance, operation, and technical functionality of Atlantic Station’s physical plant. This critical leadership role oversees the property’s entire HVAC, plumbing, electrical, and mechanical infrastructure, ensuring an exceptionally maintained, sustainable, and efficient environment. You will lead and mentor the entire on-site operations engineering team, administer robust vendor maintenance contracts, and drive long-range capital upkeep assignments. If you are a goal-driven strategic thinker with a customer-service mindset and a rich background in large-scale asset engineering, we want you to lead our physical plant operations.

Key Responsibilities

1. Technical Leadership & Team Management

  • Supervision & Mentorship: Provide technical guidance, direct training, and daily supervision to the entire engineering staff, managing through the Lead Operations Engineer to actively cultivate a collaborative team culture.
  • Long-Range Planning: Plan, organize, and allocate long-range tasks, preventive maintenance goals, and assignments for comprehensive property and plant upkeep.
  • Safety Culture: Ensure complete OSHA compliance among the engineering staff, stablishing a safe, proactive, and accident-free working environment.

2. Physical Plant & Infrastructure Oversight

  • Central Infrastructure Operations: Oversee the installation, maintenance, and technical efficiency of all heavy building infrastructure across the mixed-use development, including water treatment systems, cooling towers, and air handling systems.
  • Preventive Maintenance Design: Develop, implement, and maintain rigorous inspection programs and predictive work order systems within our CMMS to optimize equipment performance and tracking.
  • Safety & Security Collaboration: Partner closely with Property Management and Security teams on building automation, fire/life safety equipment maintenance, and emergency disaster planning.

3. Vendor Administration & Logistics

  • Contract Management: Administer outside maintenance and repair contracts, ensuring maximum vendor value, schedule compliance, and strict adherence to scopes.
  • Regulatory Liaison: Coordinate and lead mandatory facility inspections with local and state regulatory agencies (e.g., Fire Marshal, Elevator/Escalator compliance, and electrical/plumbing boards).
  • Inventory Governance: Manage and audit the repository of maintenance materials, tools, and supplies, recommending necessary asset and equipment upgrades to support the department.

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What You’ll Do

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  • Manage the bidding process and coordinate with vendors, suppliers, and operations staff to obtain competitive bids.
  • Liaise between staff, vendors, and leadership on contract scope, terms, and negotiations.
  • Ensure contracts are reviewed for accuracy, compliance, and adherence to company standards and guidelines.
  • Maintain digital and hard copies of all contracts and ensure proper documentation accompanies each agreement.
  • Track key contract milestones and renewal dates using a centralized calendar system.
  • Monitor vendor performance, evaluate service quality, and recommend improvements or changes.
  • Conduct cost analyses and identify opportunities to reduce expenses or improve service delivery.
  • Support invoice accuracy and oversee billing procedures related to contracted services.

Certificates of Insurance (COI) & Compliance

  • Track, collect, and maintain Certificates of Insurance for all tenants and vendors.
  • Ensure compliance with insurance requirements, issue default notices as necessary.
  • Monitor expiration dates and maintain follow-up systems for renewals.
  • Participate in audits and compliance checks related to tenant/vendor documentation and contract adherence.
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Sustainability & ESG Reporting

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  • Provides clerical and other office administrative support duties for staff, including tasks related to the workload of the Management Team.
  • Other duties as assigned.
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