Job Posting

Operations Manager | North Point Mall, Alpharetta, GA


Title: Operations Manager – North Point, Alpharetta, GA

Compensation: Based on Experience and Qualifications

Reports to: General Manager – North Point, Alpharetta, GA

Purpose and Scope:  

The Operations Manager will have overall accountability for the operations of one shopping center and will operate the center in accordance with policies and standards to maximize profitability. The Operations Manager has a thorough understanding of mechanical systems, construction practices, preventative maintenance and government regulations. This position requires a comprehensive understanding of operations methods and understands the need to increase profitability and will keep common area costs under control. Administers the physical operations of the center, oversees general and preventative property maintenance, construction coordination, public safety, housekeeping and other contracted services. This position is also responsible for forecasting property expenses, managing capital projects, preparing operational reports, assisting with specialty leasing and marketing programs. This position will focus on fine tuning operational methods for the center while improving Net Operating Income (NOI).

Job Description: 

  • Operate effective general and preventive maintenance programs
  • Lead operations technician staff members
  • Supervise and administer all Tenant and Landlord construction
  • Serve as Tenant and Customer liaison for operation related matters
  • Effectively administer and manage property expense budget including budget preparation
  • Direct and administer all center-contracted services and vendor supplies
  • Accurately and thoroughly track and then prepare the expense portion of the quarterly forecast/business plan
  • Identify and manage capital projects including capital budget preparation and authorization requests to Senior General Manager and Ownership
  • Manage and implement Energy Program including solar system, conservation, utility reporting, and other needs.
  • Act as onsite Energy Manager by building relationships with local Utility and Municipality representatives
  • Conduct operational audits and ensure processes are in compliance with corporate policy
  • Prepare operational reports for corporate office and Owners
  • Assist in all events and promotions as needed
  • Administer all State and Federal required reports and safety documentation
  • Manage asset inventory
  • Supervise Risk Management and Emergency Planning procedures
  • Manage all building systems and codes
  • Manage technical systems (i.e., computers and peripherals)
  • Participate in strategic planning efforts

Qualified candidates please send your resume to Nick Nicolosi at

More Positions

Development & Construction Associate

Title: Development & Construction Associate

Reports to: Development Project Manager

This position will provide contract administration and general administrative support for the Development Department with various project-related tasks, and assignments. Candidate should possess strong organizational skills and the ability to handle multiple projects. Candidate should demonstrate a high level of integrity and reliability and a strong work ethic. Candidate should desire a flexible work environment and be willing to help wherever needed.

Specific Areas of Responsibility

  • Performs a variety of organizational tasks, including but not limited to, preparation and distribution of correspondence, calendar and scheduling, and meeting coordination.
  • Works closely with asset management, leasing team and 3rd party consultants (legal, surveyor, title companies, contractors, suppliers, etc.) to monitor and expedite the Development process.
  • Assist tenant services team with review of lease documents, processing tenant allowances, construction deposits and certificates of insurance.
  • Manage project budgets and monthly reporting of budget status, as needed.
  • Helps coordinate and process contracts and approvals following company contracting policy and department procedures.
  • Review, route for approval and process all contract/consultant related invoices via Procore and company accounting system.
  • Prepare monthly lender draw requests after verifying compliance with partner agreements, loan documents and inspector’s report. Monitor lien requests.
  • Process billing and receipt of development, construction management and tenant service fees on all projects.
  • Update and maintain various development forms, including but not limited to, owner agreements, job status reports, RFP forms.
  • Assist department in document/presentation creation, revisions, and distribution.
  • Ensures that site files are organized, maintained, and updated via document management system.
  • Helps communicate, implement, and monitor the department policies and procedures.
  • Support Development Services through reporting and tracking of major initiatives and team goals.  Develop reports to support senior level decision making.


  • Bachelor’s degree with preference given to a Business Administration, Construction Management or other professionally recognized equivalent discipline.
  • Minimum of 2 years of experience in organizational work with preference given to construction organization or real estate organization.
  • Experience in mixed-use development helpful but not required.
  • Familiarity with construction terminology, practices, materials, means, methods, and techniques.
  • General knowledge of development and construction office administration from pre-construction to completion.
  • Strong analytical and problem-solving skills with the ability to collect, manage, and analyze information.
  • Ability to take initiative and ownership of projects and processes.
  • Strong interpersonal, oral and written communications skills required.
  • Good organizational and time management skills.
  • Ability to work under pressure and coordinate numerous activities.
  • May perform other related duties as required to meet the ongoing needs of the organization.
  • Candidate must be enthusiastic, creative, flexible and a have strong technical aptitude.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint and Outlook).
  • Exposure to Adobe Creative Suite (Illustrator, Photoshop, InDesign, etc.) a plus but not required.
  • Knowledge and experience with Microsoft Project, Procore, Sage. (Preferred)

Qualified candidates please send their resume to Monica Luera at


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Specialty Leasing Representative - North Point Mall, Alpharetta, GA

Title: Specialty Leasing Representative  – North Point Mall, Alpharetta, GA

Compensation:  Based on Experience and Qualifications

Reports to:  General Manager – North Point Mall, Alpharetta, GA



Are you passionate about the shopping center industry and new business concepts? We are looking for someone that is willing to push the envelope of traditional retail to identify unique concepts that will enhance the overall shopping experience for our customers.

North Point Mall   has immediate opening for a Specialty Leasing Representative (SLR). The SLR will be responsible for enhancing the value of the center through short-term leasing of temporary space for carts. kiosks, in-line stores and non-traditional uses such as parking lot and pop-up events. This role will also be responsible for canvassing to identify and negotiate new partnerships that generate alternative income with the center’s advertising program and seek property wide sponsorships.


Primary Responsibilities

  • Achieving Specialty Leasing income goals established. Working with the mall team in preparing the Specialty Leasing budget and business plan.
  • Canvas region to find and develop new retail concepts for the centers and works to expand their retail operations.
  • Ensure that specialty leasing retailers enhance the appearance and values of the shopping center and company visual merchandising requirements and standards of professionalism.
  • Keep abreast of competitive Specialty Leasing trends industry/region areas and the areas of the center.
  • Monitor year to date progress, trouble shoot, identifies problems, and works to develop solutions.
  • Monitor rent collections, visual merchandising, and problem tenants as needed.
  • Attend appropriate seminars, conventions, trainings, and meetings.
  • Communicate all deals and leasing activity with Senior Management and Leasing Department.
  • Responsible for marketing and selling the assets of the center to consumers, advertisers, marketing companies, and the surrounding business community
  • Identify and negotiate new opportunities that generate activity to meet/exceed income objectives.
  • Identifying, creating, and selling revenue opportunities through strategic positioning of the property’s media assets, sponsorships and programming
  • Identifying prospective clients in local markets through cold calling, canvassing, and networking
  • Cultivating solid on-going relationships with partners and sponsors to address performance, execution, and future growth potential


The Candidate

  • Minimum of 3+ years’ experience in sales or commercial real estate preferred (shopping center experience is preferred)
  • Ability to appropriately and effectively manage and competing priorities
  • Strong attention to detail
  • Ability to work independently combined with a strong collaborative style of communication
  • Experience in managing budgets
  • Resourcefulness, creativity and a well-developed awareness of design principles
  • Some overnight travel may be required
  • Must have strong computer skills, with experience in Outlook, Excel, MS Word and PowerPoint
  • Excellent interpersonal and communication skills (written and verbal). Selling and negotiation skills with the ability to use tact and diplomacy when interacting with others.
  • Strong analytical skills
  • Strong interpersonal and problem-solving skills
  • Self-starter with strong organizational, planning and time management skills
  • Above all, the candidate must possess a positive, professional approach, strong emphasis on excellent customer satisfaction and a desire to contribute to a successful team.
  • Ability to communicate with and make presentations to retailers, leasing, event, and sponsorship prospects.



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Assistant Director of Marketing and Partnerships | Galleria Dallas


This position is responsible to assist in the creation, development, and implementation of the overall revenue generation strategies and strategic marketing direction of the shopping center and meet corporate property business and marketing objectives. The position is event-centric and responsible for coordination and execution of all property events. The position is also responsible for co-managing the tourism efforts as well as developing and supporting retailer relationships and marketing efforts.


The successful candidate’s responsibilities will include, but not be limited to:

  • Assist with the promotion and implementation of programs and events in a professional and timely manner and measuring of results
  • Calculate and maintain detailed and organized budgets for all events and ensure they are adhered to
  • Review and understand Marketing budget, Marketing financials and various related reports
  • Review and understand center sales and traffic tends and reports
  • Assist with the local production and use of on-mall collateral and materials
  • Participate in Manager on Duty rotation, attend staff meetings and uphold other relevant management responsibilities
  • Manage Galleria Dallas social media channels and calendar
  • Assist in writing and creating retailer correspondence and communications
  • Assist DMP with coordinating tenant and partner meetings, as well as assisting with retailer events such as grand openings, seasonal in-store events, and holiday set-up
  • Communicate with the PR firm, Creative Agency, and Advertising Agency as necessary regarding events, promotions and partnerships
  • Along with the DMP, convey sales and market related information to the center’s leasing

Provide necessary marketing information and assistance as necessary

  • Assist with all tourism efforts including coordination of FAMS, developing relationships with national and international tour operators and tourism trade media, dialogue with our Mexico City representation firm, and yearly coordination and attendance to the IPW trade show


  • BA or BS degree with emphasis in marketing or business
  • 5 years of experience in marketing, event management, public relations, social media, and budgeting
  • Knowledge of retail management, marketing and advertising and working knowledge of the media industry
  • Well-developed oral and written skills
  • Exceptional negotiating skills
  • Event planning experience
  • Sound fiscal management and budgeting skills
  • Excellent word processing, Excel, Adobe, and Power Point skills
  • Flexibility to work varied schedules including weekends and evenings
  • Some overnight travel required


Qualified candidates, please submit your resume to

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