Job Posting

Marketing and Strategic Partnerships Manager – Galleria Dallas

Overview

We need a creative thinker to help on Galleria Dallas’ marketing team as we transform into a new product.

Marketing and Strategic Partnerships Manager – Galleria Dallas

Title: Marketing and Strategic Partnerships Manager

Compensation: Based on Experience and Qualifications

Reports to:  General Manager

Location: Dallas, TX

 

Job Description

Primarily responsible for shopping center consumer marketing necessary to ensure awareness of store mix, drive retailer traffic/sales, direct the strategic development and implementation of property specific programming, revenue generation and PR plans. Galleria Dallas is contemplating a transformational renovation which will change the way guests use our building.  We need a creative thinker to lead Galleria Dallas’ marketing team as we transform into a new product.

Responsibilities:

  • Programming – work with Trademark’s VP of Programming and Experience to conceive, incubate, manage and grow programming for the new planned public spaces at Galleria Dallas. Establish relationships with community and business partners to promote the new public spaces and develop a full schedule of events.  Develop programming which stimulates all five senses.  Introduce programs which are artful, experiential, memorable, meaningful, tactile and authentic.
  • Digital Marketing– oversee the redevelopment of the property website and digital properties in conjunction with the rebranding initiative. Ongoing duties include website management, targeted email marketing, social media strategy, influencer programs, customer insights and data collection, wifi implementation and monthly reporting on all initiatives through a digital scorecard.
  • Brand Identity – responsible for managing and providing strategic guidance during property’s re-branding initiative and implementation to ensure consistency across all marketing channels. Effectively build and communicate the strategic roll-out plan across all center assets and provide leadership for PR firm, ad agency, graphic designers and all supporting vendors.  Be the brand manager for every touch point and communication representing Galleria Dallas.
  • Sponsorships – assist in selling advertising, sponsorship and unique partnership opportunities throughout the property to achieve revenue goals.
  • Public Relations – effectively manage and utilize partner agency on development and execution of PR strategy, including media relations, programming development, news release generation and emergency response.
  • Retailer Specific Marketing – establish strong tenant communication and partnerships and create collaborative marketing efforts to ensure retailer and property success. Help our retailers grow sales!
  • Community Development – develop individual and organizational consumer and business contacts within the community to build the property’s local market relationship and growth within the market.
  • Performance & Reporting – responsible for the collection, reporting and analysis of retailer sales data, in addition to management of data driven analytics in use at the property. Analyze data to produce action-driven strategies to improve performance at the shopping center.
  • Leasing – support national and local leasing teams in understanding the local market (geography; demographics; existing and new retailer opportunities; other) in order to provide additional tools in securing an optimal mix and occupancy rate.
  • Concierge+ – oversee and support the Concierge+ program ensuring the concierge team offers 5-star service and surprises & delights our valuable guests. Assist the team with implementation of programs such as Curb-side pick-up, package delivery, and other amenities which elevate the guest experience.
  • Project & Budget Management – develop and manage spending within timelines.

 

REQUIREMENTS:

  • 7-9 years of marketing experience, preferably in shopping centers, hotels or food & beverage industries; college degree preferred
  • Proficient computer skills, Microsoft Office, social tools, Google Analytics and other applicable platforms to perform duties.
  • Ability to lead a team
  • Knowledge of pop culture
  • Ability to work during non-office hours, weekends and holidays

Qualified candidates may send a cover letter and resume to: GalleriaJobs@trademarkproperty.com

 

 

More Positions

Property Manager

Position Title: Property Manager

Reports To: Senior Portfolio Manager or VP, Property Management

Position Summary: Responsible for the day-to-day management of one or more assigned property(s) including financial management, tenant relations, vendor relations, operations, maintenance, and marketing,

 

Key Responsibilities & Accountabilities:

  • Responsible for the fiscal management of the assigned property(s) including A/R maintenance, A/P and invoice approvals, expense control, and collections.
  • Foster strong tenant relations and quickly respond to tenant & property maintenance requests
  • Provide support to tenant coordination process to remove property level obstacles
  • Prepare annual budget for operational and capital expenditures, with appropriate tracking on a monthly basis, variance reporting, and reforecasting
  • Lease and contract administration including rent commencement letters, tenant insurance, lease violations, notice letter, etc.
  • Collection of outstanding balances
  • Develop and maintain yearly operating management plans for each property
  • Regular inspections of each property managed
  • Assistance in coordinating with leasing staff regarding expansion opportunities and/or lease extensions
  • Frequent interaction, via phone and in person, with Owner Representatives regarding property needs and direction
  • Prepare and review monthly financial reports and annual CAM reconciliations
  • Enforcement of REA’s and CC&R’s and other special agreements
  • Handles new tenant move-ins and coordinates with tenants as necessary.
  • Reads all leases, management agreement and leasing agreements to understand major clauses affecting operation and income of property
  • Reviews tenant sales reports and communicates to owner and leasing agent positive or negative trends which may affect tenant’s success. ensures tenants are reporting as required.
  • Meets deadlines set by management and ownership, works diligently to complete tasks on time
  • Responsible for ensuring good customer/tenant experience with meeting and event space reservations (pavilion, community room, etc.)
  • Responds to after hour property or tenant emergency calls
  • Assists with legal requests and issues
  • Understand development/construction on property
  • Maintain knowledge of kick-outs, watch list, options
  • Responsible for the management of properties’ physical performance (i.e. bidding contracts, inspections, signage approval, performing frequent property walks and inspections).
  • Responsible for the management of vendor relations
  • Ensure tenants, contractors, shoppers, visitors and guests follow property rules and guidelines
  • Works on special projects, ongoing initiatives and other duties as assigned, according to current needs.

 

Position Specifications

Key Customers

  • Primarily interacts with property management/asset management staff, marketing, tenants, lease administration, finance, leasing, property owner representative and development.

Competencies

  • Problem-solving and negotiation skills
  • Customer service focus
  • Above average oral and written communication skills
  • Priority setting, decisiveness, organization and time-management skills
  • Trust and integrity

Technical Skills and Knowledge

  • Quantitative and analytical skills and an attention to detail.
  • Basic knowledge of GAAP, retail leasing industry and contract terminology
  • Intermediate level proficiency with current Microsoft Office software, email and internet research functionality
  • Capable of learning accounting software for daily use

Education & Experience

Required:

  • Bachelor’s degree in Business Administration or equivalent and 4 years operational experience in real estate industry.

 

Qualified candidates please send a cover letter and resume to Maranda Auzenne.

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Building Maintenance Engineer | Galleria Dallas

This position is accountable for troubleshooting, repairs and performing preventive maintenance relative to the mechanical, electrical, HVAC, plumbing systems and physical structural elements of the shopping center.

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