Job Posting

Leasing Representative

Overview

Title: Leasing Representative

Compensation: TBD

Reports to: Senior Vice President of Leasing

Direct reports: TBD

Overview

Ideal candidate would possess a background in leasing multiple retail project types. Candidate would also have strong relationships with local and national retailers, restaurants, and brokers.   Candidate should be able to help lead initiatives, evaluate potential projects and have strong negotiating and interpersonal skills. Candidate should demonstrate a high level of energy, integrity, intellect and a strong work ethic.  Candidate should be a self-starter who is willing to help out wherever needed.  Other key attributes necessary for the position: able to communicate clearly to co-workers, consultants, and partners, delivering well-reasoned and cost-effective solutions in a timely manner while balancing multiple priorities.  Common sense, high-level problem-solving skills, and attention to detail are required. Some travel is required for site visits to development projects, broker offices, and retailer visits.

Specific areas of responsibility would include:

  • Lease existing or vacant space within an assigned portfolio.
  • Coordinate the entire leasing process from prospect to lease execution.
  • Proactively canvass markets to engage new tenants and find the best of the best local/regional/national retailers and restaurants.
  • Negotiate and finalize letters of intent and leases and ensure that appropriate approvals are obtained.
  • Maintain accurate and up-to-date data on all deals within deal tracking program.
  • Implement custom, detailed marketing programs to assist in leasing of properties.
  • Work with Tenant Services to negotiate landlord’s and tenant’s work exhibits for lease documents.
  • Supervise and manage 3rd party brokerage companies and other consultants, as needed.
  • Assist acquisitions and development in the underwriting of new project opportunities.
  • Focus on the sourcing of new business by building and cultivating industry relationships.
  • Know and track all variables of sub-markets for assigned properties including property owners, who is buying/selling/leasing, past/current/average prices, annual property leases, factors affecting value and how transactions are being structured and all building within the territory.
  • Work with Senior Vice President of Leasing to ensure adherence to overall company policies, procedures and use of internal resources.
  • Establish lasting client relationships.

Qualifications:

  • Bachelor’s or Masters Degree in Real Estate, Finance, Business Management, Marketing or related field.
  • Three or more years of applicable experience in retail leasing.
  • Experience with lease negotiations and Tenant relations.
  • Ability to work well under pressure and balance multiple priorities.
  • Strong interpersonal, oral and written communications skills required.
  • Priority setting, decisiveness, organization and time-management skills
  • Team oriented, personal achievements and leadership roles in background required.

Qualified candidates please send your resume to dgoldware@trademarkproperty.com

More Positions

Administrative Assistant / Receptionist – Galleria Dallas

 Title: Administrative Assistant / Receptionist – Galleria Dallas

Reports to: General Manager – Galleria Dallas

Compensation: To be confirmed

Position Details: Full Time


Description Overview:

  • Opening the office up every morning
  • Maintain supplies in kitchen, monitor food storage in refrigerator
  • Direct phone calls to the correct employee or to their voice mail
  • If the phone call is a customer, give them all the helpful information or take a complaint from them and pass the complaint along to the correct department
  • Sign for all UPS, Fed Ex and deliveries
  • Disburse all deliveries and courier packages
  • Collect all specialty leasing rent and keep a log of who has paid then give the money to the correct employee
  • Distribute specialty leasing applications and tenant criteria manual
  • Collect all sales reports
  • Administer PCard (purchasing card)
  • Maintain check log
  • Support A/P or accounting with any documentation, distribution or spreadsheet creation/maintenance as requested
  • Connect all Tower phone calls to the Tower Management office
  • Direct all Tower customers to the Towers
  • Greet all customers that come into the office and help them with any questions and directions they might have or contact employee they have a meeting with or need to speak with
  • Reserve conference rooms for meetings and coordinate meetings as requested
  • Filter any parking questions when a customer or tenant comes in with a parking ticket
  • Direct all tenant phone calls to the correct department or radio the appropriate department to their store
  • Go through the daily mail and date stamp and disburse to the correct department
  • Help any employees with any project they might have. Filing, making labels, folding police officer checks weekly, folding statements, sending out certified mail, sorting valet visa’s, making spread sheets, putting new signage on coming soon posters
  • Sending out UPS for the office
  • All other duties as necessary or requested

Send resumes to GalleriaJobs@trademarkproperty.com

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Concierge Supervisor – Galleria Dallas

Title: Concierge Supervisor – Galleria Dallas 

Reports to: Concierge Manager – Galleria Dallas

Compensation: To be confirmed

Position Details: Full Time

Galleria Dallas is in search of an experienced, motivated professional to fill our supervisor position with our Concierge & Curbside Services team, known as elevate.  The supervisor position is responsible for assisting the manager and fellow supervisor in developing, coaching, and mentoring the Concierge & Curbside teams.  This person should be a passionate, dedicated individual willing to work hard and take delight in making our valued guests, team members, and retailers feel welcome by offering 5-star service.  The elevate supervisor will aid in the continuous growth of the department with new amenities and services being added.

The elevate supervisor will successfully complete operational tasks, be an extension of upper management when representing the department and be flexible with overseeing daily tasks and the evolving assignments as the day comes.  We are looking for an energetic, customer-centric individual focused on building and developing a successful and seamless guest services program, for both our curbside and concierge initiatives.

Galleria Dallas has created a new and convenient way for our mall guests to shop by delivering their pre-purchased items directly to their vehicles at Curbside!  Galleria Curbside is powered by elevate, our Guest Services team offering guests a VIP experience that sets us apart from all other shopping centers.

Key Roles and Responsibilities of the Ideal Candidate:

  • Have a positive and professional upbeat personality with the desire to deliver outstanding customer service to our guests speaking knowledgeably about our amenities
  • Maintain employee work schedules, delegate responsibilities to employees and provide oversight and direction
  • Develop and execute the training program with both Concierge & Curbside teams
  • Work with the concierge manager and fellow supervisor on creative ways to enhance teamwork while sustaining a high team morale
  • Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by our tenants
  • Assist in leading and working closely with other employees in a supportive and flexible manner, focusing on the overall success of the property and the complete satisfaction of the guests
  • Is attentive of guests walking by and is always prepared to provide immediate assistance
  • Engage each guest as a unique individual and listen attentively to their requests greeting them with a welcoming smile and enthusiasm
  • Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
  • Assist with the execution of marketing and tenant events as needed
  • Be knowledgeable of the gift card program and execute accordingly
  • Able to escort guests around property through the best route with pleasant conversation
  • Working knowledge of local attractions, destinations, and area venues.
  • Keep an accurate count of visitor traffic and services requests for reporting
  • Coordinate/communicate efforts between concierge team, management, marketing, etc.
  • Miscellaneous operational duties and responsibilities as may be assigned from time to time

Qualifications and Skills

  • Experience as a concierge, customer service or relevant role is strongly preferred
  • Aptitude in resolving issues with a customer focused orientation
  • Strong competence in Mac OS or Window OS
  • Must have working knowledge of Microsoft programs such as Outlook, Excel, and Word
  • Proficiency in English is required; multilingual is strongly preferred
  • Excellent organization and prioritization skills
  • Able to stand for an extended period and walk long distances with a sense of urgency
  • Must be able to work a flexible schedule- including evenings, nights, weekends and some holidays.

Job Type

  • Full-time hourly position with benefits

Send resume to mjannetto@trademarkproperty.com

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Curbside Services – Dallas, TX

 Title: Curbside Services – Dallas, TX

Compensation: TBD

Reports to: Concierge Manager, Galleria, Dallas, TX

Galleria Dallas has created a new and convenient way for our mall guests to shop by delivering their pre-purchased items directly to their vehicles at Curbside!  Galleria Curbside is powered by elevate, our Guest Services team offering guests a VIP experience that sets us apart from all other shopping centers.  Galleria Dallas needs passionate and motivated partners willing to work hard and take delight in making our guests feel welcome.  This is currently a part-time position.

 

The ideal candidate will possess the following traits:

  • Customer focused
  • High energy and upbeat personality
  • Thrive in a fast-paced environment
  • Positive & professional
  • Have a high sense of urgency
  • Thorough and detailed
  • Excellent time management
  • Initiative driven and self-motivated
  • Able to stand for extended periods of times and walk long distances
  • Bi-lingual is a plus, but not required
  • Must be able to work a flexible schedule – including mornings, mid-day, nights, weekends and holidays
  • Must be able to list up to 40 pounds

 

Daily tasks may include and are not limited to:

  • Warmly greeting guests
  • Retrieving all necessary order details from the guest and retailers
  • Enter all details electronically and confirm items with guest and retailer
  • Strong competence in computer operating systems
  • Be quick and agile
  • Delivering guests a fond farewell
  • Assisting with VIP events
  • Delivering guest purchases to designated pickup points
  • Luggage and baggage storage
  • Guest directions
  • Walking guests to their destinations

 

No matter where you are in your career, we welcome you to join our team where you come first.

Candidates please send your resume to GalleriaJobs@trademarkproperty.com

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